My ongoing Battle

So here it is five weeks into my life as a comcast customer and my trouble with the tiling is still unresolved. Four days ago a line tech came by, cut in a new tap, came into my house and looked at my box for 2 minutes and declared it fixed. Later that day, Comcast called my friends cell phone and told her that the problem was repaired and if I had further issues to call customer service. They did not ask if it was fixed, they decided that they had enough of us and said it was done. It does not stop there. I opened the mail yesterday and had a bill for $206.00 marked past due. How can I have a past due bill when I just got service for the first time on July 13th, and on that date they took a 200 dollar check. 100 dollars of that check went to the required deposit, and I can not get a straight answer from comcrap on where the rest of the money went. That price is insane. I should be charging them for all the time I have wasted. At this time I am looking into the possibility of a lawsuit against comcast for their shady practices.

My Comcast Tale

I was installed 25 days ago, brand new everything, except boxes. The HD box the contractor put in on the day of install did not work. When I called in to schedule an appointment Customer Service would not because the job had to "auto-close" I then called the next day and the soonest appointment I could get was two days later. I asked for an in-house tech to come out and a contractor was sent again. It worked for about 2 weeks then I started to get digital tiling and audio in and out on both boxes, as well as intermittent cdv/hsi so I went to the online support center and spoke with your agent there. He told me I had an appointment from 3-6 pm on August 6th. When I called for an ETA I was informed that there was no call in the system for me that day. I then had an appointment set up for Aug 7th and again I asked no contractors to be sent. So at 11 o'clock that morning a contractor knocked on my door. I currently have a line call out for my account, but overall I am very disappointed and seriously considering changing over to At&t. If there is further trouble or another contractor shows up at my door I will cancel the service. Comcast corporate keeps calling me and promising that it will be fixed, but that was supposed to happen between ten and one on August 12th, and as I sit here writing this, my picture is still breaking up and my audio keeps dropping out. I promise to keep you updated as this goes on it may make a heck of a story!